Delivery Information

Shipping & Packaging

At Zeppel.co.uk, every order is packed with care to ensure your items arrive safely and in perfect condition.
We use cost-effective, eco-conscious packaging materials that provide strong protection while helping to keep delivery costs low.

UK Shipping

We aim to dispatch all orders within one working day.
In rare circumstances beyond our control (such as postal delays or supply issues), dispatch may take up to 48 hours.
All parcels are shipped via Royal Mail — a reliable and tracked service across the United Kingdom.

International Shipping

As a rule, we ship only within the UK.
However, in special circumstances or for repeat customers, we may consider international delivery.
Please contact us at info@zeppel.co.uk before placing an order outside the UK to discuss availability, cost, and delivery time.

Customer Satisfaction

We make every effort to present our products accurately, including detailed photos and descriptions, to prevent any misunderstanding before purchase.
If you’re not satisfied with our shipping cost or terms, you may cancel your order without any obligation before dispatch.

Our goal is simple — safe delivery, fair pricing, and complete customer satisfaction.